Refund policy

Refund Policy

If there is an issue with your order, contact us at [email protected] with your order number, photos if relevant, and a short description of the problem.

Return eligibility depends on product condition, timing, and the reason for the request. Items should be unused and in their original condition unless the issue is caused by damage, defect, or an order error.

Refunds are reviewed after the request is checked. Shipping fees, customs duties, or payment processing costs may be handled according to the specific order situation.

Damaged, Defective, or Incorrect Orders

Orders affected by damage, defects, or fulfillment errors are eligible for return or exchange within 30 days of delivery. Please contact us with your order number, supporting photos, and a short description of the issue so we can review and resolve your request.